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Are there set-up or art charges on custom items?Many of our custom items will include the set-up/screen/plate fees. On occasion there may be a separate fee depending on the item ordered. If print-ready files are supplied there is no additional art charge. Accepted art files: Adobe Illustrator, EPS, high-res. PDF.
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How long does it take to get my order?In-stock (non-personalized) items will ship within 1 – 2 business days of order. Custom Items may take up to 2 – 3 weeks to ship after proof approval.
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Does the price on custom items include the imprint?Our prices include a one-color imprint. Two or more colors are available to print for additional fees, depending on the item.
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Will I see what my logo will look like on custom orders?Yes, we always email a proof and will not go into production until it is approved.
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